In these unprecedented times, we would like to reassure you that Allied Integrated Management (Allied) is doing, and will continue to do, everything possible to protect our staff and clients.
Our aim is to ensure that Allied staff can continue in good health to visit your workplaces, which is their livelihood, and to continue to service clients who may be needing our services more than ever.
All of our conferences have been cancelled or postponed until the crisis has passed. Allied will attend local meetings and training online.
Our policy, supported by the WHO and Australian Government recommendations, requires any Allied staff who is in any way unwell or has been exposed to a person experiencing symptoms to stay home until fully recovered, at a minimum for 14 days.
Our staff have already made the commitment to look after each other’s clients, should they not be able to attend themselves.
Staff working indoors may inquire as to your health to ensure that it is safe to come into your workplace. They will take extreme care inside clients’ premises, washing hands frequently, declining to shake hands and ensuring they don’t come into contact with surfaces unnecessarily.
Outside, offices will still avoid personal contact and stand at least a metre and a half away from a client. Staff will also avoid personal contact in non-work situations, and employ regular good personal hygiene.
Our customer service centre staff are being set up to work from home if required, to continue to take your phone calls, ensuring no reduction in the high level of service we adhere to.
Allied policies will be continually monitored and updated as the situation requires, and will be regularly reinforced by newsletters, meetings, and by the regular phone contact from staff who are a key support for our system.
We encourage you to continue to call on and support your local staff to ensure that you and your family are comfortable during the coming weeks.